At ODA, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and services.

1. Information We Collect

When you visit or make a purchase from ODA, we may collect the following types of information:

a. Personal Information  

We may collect personal details you provide directly to us, including but not limited to:

• Name

• Email address

• Postal address

• Phone number

• Payment information

b. Automatic Information  

We may also collect certain information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages viewed and interactions with our site

c. Cookies  

Our website uses cookies and similar technologies to improve user experience, track usage, and analyse performance. Cookies are small files stored on your device that allow us to recognise your preferences. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

a. To Process and Fulfil Orders  

We use your personal and payment information to process transactions, ship products, and provide customer service related to your purchases.

b. To Improve Our Services  

We analyse your interactions with our website and feedback to enhance our services, improve user experience, and ensure that we provide relevant content.

c. Marketing and Promotions  

With your consent, we may use your email address to send you promotional offers, newsletters, and updates about ODA. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

d. Compliance with Legal Obligations  

We may be required to use and retain personal information to comply with legal obligations, such as tax and accounting regulations, or in response to lawful requests from public authorities.

3. Sharing Your Information

ODA values your privacy and will never sell your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

• Payment processors

• Shipping carriers

• IT support and security services

• Marketing service providers

These third parties are only granted access to the information necessary to perform their services and are required to keep your data confidential.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption, and restricted access to personal data.

While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

As a user, you have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal information.

• Deletion: Request deletion of your personal information, subject to any legal obligations requiring us to retain certain data.

• Opt-out: Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the contact details below.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to other sites operated by third parties. Please note that this Privacy Policy applies solely to information collected by ODA. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our website and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

ODA reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically. Your continued use of our website and services after any changes indicates your acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

• Email: orinannand@gmail.com  

• Phone: 07954 133 373